+30 210 8085813

SERVICES

We are committed to becoming a pioneer Hotel & Villa Management Company in Greece, being widely accepted and known for offering the highest level of expertise with the most impressive financial results for Owners, whilst implementing tailor made efficient solutions based on each property’s potential.

Key Pillars

  • Redefine essence of luxury
  • Set a mark in each destination
  • Optimize operations
  • Maximize financial performance
  • Develop a humane company culture
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OPERATIONS MANAGEMENT

Pre – Opening

  • Critical path timeline
  • Action Plan creation
  • Concept Development
  • Project Management
  • Procurement Services
  • Development of Service Standards & SOP
  • Hotel Staff Recruitment & Training
  • Project Management & Procurement Services
  • Financial reporting structure Development

OPERATIONS MANAGEMENT

Post – Opening

  • Monitoring of on-site team performance & service standard quality assurance
  • Identifying opportunities to maximize cash flow while maintaining or improving market position
  • Improvement of property’s physical attributes
  • Monitor maintenance of the asset
  • Create & monitor compliance of Safety Guidelines
  • Quality control & property inspections
  • Training & Strategic planning
  • Expense monitoring & cost control
  • Facilities recommendations
  • Capital expenditure planning & monitoring
  • Operations budgeting
  • Concise reporting
  • Benchmarking & best practices, so as to achieve optimum property positioning
  • Operations performance reviews
  • Review of staff capability, qualifications & performance

SALES & MARKETING

  • Brand consulting
  • Creation of complete property branding guidelines
  • Sales & Marketing plan creation, monitoring & advisory
  • Monitoring of branding compliance via all channels (marketing activities, 3rd party co-operations, on site)
  • Digital Presence creation & ongoing monitoring to constantly add new initiatives
  • Strong local & international presence
  • Inclusion in preferred hotel programs & tour operator brochures
  • Access to extensive list of corporate travel buyers, IATA travel agents, tour operators, incentive houses, meeting and conference planners, multinational companies all through personal sales calls
  • Hotel GDS
  • Hotel Internet Marketing
  • Online Distribution
  • Revenue Management (also offered as a separate service)

REVENUE MANAGEMENT & YIELD STRATEGIES

  • Adopt healthy market segmentation
  • Budgeting & development of forecasting model
  • Increase revenue by stimulating demand & capitalizing market share potential
  • Maximize demand through channel distribution
  • Optimize direct sales & distribution
  • Pricing management strategy & structure
  • Revenue management tasks regular handling

ASSET MANAGEMENT

  • Financial Relationships
  • Building Plan Review & Consultation
  • Furniture, Fixtures & Equipment procurement
  • Franchise Selection & Negotiation
  • Repositioning
  • Renovation coordination
  • 360° Technical Services

ADVISORY MANAGEMENT

  • Personalized investment guidance so as to minimize risk
  • Business Plan preparation & consultancy
  • Asset allocation advice
  • Monitoring investment performance & proposing potential changes of direction

FOOD & BEVERAGE

  • Restaurant Operations Assessment (for existing outlets)
  • New Restaurant Openings
  • Concept Development & Creation
  • Brand Identity Design & Implementation
  • Menu Development & Engineering
  • Business Plan Development
  • Bar & Beverage
  • Front of House Services & Systems
  • Operations & Management
  • Team Member recruiting & training